Shipping policy

At David's Watch Vault, we ensure that every piece of watchmaking history travels safely from our vault to your wrist. All orders are securely packed in premium packaging, fully insured, and shipped directly from Belgium using our trusted network of local and international couriers.

Processing & Handling Time

Because every vintage watch undergoes a final quality inspection, cleaning, and time-accuracy test before it leaves the vault, please allow 1 to 2 business days for us to securely pack and hand over your Mystery Box to the courier. Once your order is dispatched, you will instantly receive a Sendcloud tracking link via email.

Secure & Insured Shipping

Given the value and vintage nature of our timepieces, we do not take risks with shipping. Every single Mystery Box is shipped fully tracked and insured. This ensures your vintage watch travels safely from our vault directly to your hands.

Shipping Zones, Rates & Delivery Times

We have optimized our shipping rates using automated zones to give you the most reliable and cost-effective service possible.

  • Domestic (Benelux): Delivery typically takes 1-3 business days.
  • European Union/Schengen Zone: Delivery typically takes 2-5 business days.
  • International: Delivery typically takes 3-10 business days, depending on the destination.

International Shipping & Customs

We ship globally. However, please note that your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. David's Watch Vault is not responsible for these charges if they are applied and are your responsibility as the customer.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

Lost or Damaged Packages

In the rare event that your package arrives damaged, please contact us immediately at info@davidswatchvault.com with your order number and a photo of the item's condition. We address these on a case-by-case basis and will work with the shipping carrier to resolve the issue.